Exchanges and returns

Ooh No, you have to return or exchange your Josefinas?! Don't worry it's very easy. We believe that Josefinas should always make you happy!

Please read the following:

The product must be returned in its original and new condition, with no signs of use within 30 days of receiving the order.

If you wish to make an exchange or return, please contact us at [email protected]

The product must be returned in its original packaging, including all respective components.

We're so sorry, but we don't assume liability for loss or damage occurred during shipment of the returned product.

If for some reason Josefinas don't make you feel totally happy, and you wish to exchange/return them, simply send us an email to [email protected]

Ooh, ok... we really feel sad that you want to return them, but if so, upon our receipt of the product and after evaluating its condition, the value will be fully credited using the same payment method.