Shipping, exchanges and returns
Asset 1
Shipping options
Asset 3
Exchanges and returns
We deliver Josefinas all around the world with DHL! See all the shipping costs and methods below.
USA SHIPPING
On orders over 300USD - We offer FREE express shipping
and you won´t pay Import Duties & Taxes
Free express shipping - orders over 215USD (taxes due on delivery, paid to the carrier)
Normal shipping costs - 11USD plus taxes due on delivery, paid to the carrier
ALL EUROPEAN UNION COUNTRIES
Free express shipping - orders over 215USD
Normal shipping costs - 11USD
REST OF THE WORLD
Free express shipping - orders over 215USD (taxes due on delivery, paid to the carrier)
Normal shipping costs - 11USD plus taxes due on delivery, paid to the carrier
PORTUGAL
Free express shipping and exchanges/returns

Oh no! You have to return or exchange your Josefinas?! Don't worry because it's very easy :)

We believe that Josefinas should always make you happy so if for some reason they don't make you feel that way, and you wish to exchange or return them, simply send us an email to info@josefinas.com and we’ll help you along the way.

Josefinas must be returned in its original packaging and with no signs of use within 30 days of receiving the order.

We're so sorry, but we do not assume liability for loss or damage occurred during the shipment of the returned Josefinas.

We feel really sad that you want to return your Josefinas, but if so, upon the reception of the product and after evaluating its condition, the amount you paid will be fully credited using the same payment method.